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IT Technical Assistant/Support Officer - Closing date Tuesday 16th October 2018 at 12 noon.

Job Purpose

To support the Communications Coordinator with day to day IT requirements generated from Ashton Community Trust’s departments/projects. ACT departments are based in a range of external sites; as such the technical assistant/support officer will be required to carry out duties in-house but also travel to other locations in and around North Belfast e.g. Cliftonville Road, Ardoyne and Antrim Road areas.

Key Responsibilities

  1. Answer phone calls and be the first point of contact for technical issues
  2. To provide support on a range of laptop, PC and phone related technical issues
  3. To have experience of supporting internet connectivity, MS Windows 7-10 and MS Office from 2007 to 2016
  4. Installing and troubleshooting of local and network printers/scanners
  5. Installing and supporting staff using Office 365 (Email)
  6. Building and installing new PCs and laptops as required
  7. Social Media support to Communications Coordinator
  8. Website support i.e. experience of word press and Divi builder
  9. VOIP phone system support

Community Project Officer - Closing date Wednesday 17th October 2018 at 12 noon.

“A project supported by the European Union’s PEACE IV Programme, managed by the Special EU Programmes Body (SEUPB).”


 Ashton Community Trust manages a broad portfolio of funds and programmes that aim to tackle poverty, unemployment, health inequalities, community development and childcare.   Ashton Community Trust is acting as lead partner in Peace IV Project called ‘Building Positive Relations’ funded under the EU Peace IV Programme.

 Job Purpose

The Community Project Officer will be part of a team that will be responsible for grant management, project monitoring and providing support and guidance to project partners.  He/she will also engage in collective peace-building work with the project partners on the Peace IV programme ‘Building Positive Relations’. The Community Project Officer will be expected to travel extensively across Northern Ireland and the South of Ireland.

Summary of Main Responsibilities

  • To monitor project partners to ensure they meet relevant EU regulations and the requirements of the SEUPB Letter of Offer and the targets and objectives of their Service Level Agreement and to provide guidance if difficulties arise;
  • To carry out a Systems Review Visit to project partners to ensure that all necessary policies and procedures are in place as required by the SEUPB Letter of Offer, Partnership Agreement and Service Level Agreement;
  • To engage in collective peace-building work with project partners and attend relevant events as required;
  • To assist in the identification of training and support needs of project partners, including the support needs of project staff and committee members;
  • To contribute to the compilation of monitoring data and project information for submission to the SEUPB and to the Board of Ashton Community Trust;
  • To assist in the overall administration of the Peace IV project and with related financial, monitoring and evaluation processes;
  • To ensure that project partners who have completed their part of the project have complied with all of the relevant requirements and that all financial and non-financial monitoring information has been submitted and is correct;
  • To write reports relating to the Peace IV projects and to contribute to policy initiatives related to the project;
  • To encourage contact and networking between local groups and relevant agencies and promote good community development and community relations practice;
  • To liaise with other social action, community relations and community development support agencies to maintain up to date information on what is available and to avail of networking opportunities;
  • To work closely with finance staff to ensure that project partners are meeting the financial monitoring requirements of the project;
  • To work as part of the team and project staff to ensure that the requirements of the Letters of Offer from the SEUPB and relevant government departments are met;
  • To attend Peace IV team meetings, and other meetings as and when required;
  • To undertake any relevant training that may be recommended;
  • To carry out all other duties in furtherance of the post as may be required by the Project Manager;

This Job Description is not intended to comprehensively list the responsibilities of the post, but to indicate at this stage what appear to be the essential requirements of the post.

Finance & Administrative Coordinator - Closing date Friday 19th October 2018 at 12 noon


 Bridge of Hope, a department of Ashton Community Trust, is a health and wellbeing service that supports individuals, families and communities affected by the conflict and poor levels of physical and emotional health We do this through the delivery of complementary therapies, life coaching, counselling support for children, young people and adults, legacy and conflict analysis, as well as accredited training and personal development courses.

Bridge of Hope’s Mission statement is:-

To empower and promote positive change for victims and survivors through delivery of quality health and wellbeing services.”

Further information can be accessed on our websites –

Main purpose of job: The Finance & Administration Coordinator will oversee the smooth functioning of the admin function within Ashton’s Bridge of Hope department.

 Main Duties and Responsibilities

  • To conduct and manage all financial processing within the department including invoice processing, bank transfers, reconciliations, budget monitoring, funder claims and funder vouching visits.
  • To carry out all financial functions in accordance with Ashton’s Financial Procedures as required and liaise with Ashton’s finance team where appropriate.
  • To be responsible for preparation of various funding reports in the absence of the Operations Manager (where relevant).
  • To assist the Operations Manager with procurement for all relevant areas within the department.
  • To provide support and direct line management to all administration staff within the department including line management meetings, supervision and annual appraisals.
  • To work closely with the Operations Manager and Head of Department (where appropriate) to ensure smooth delivery of admin support to achieve all operational objectives.
  • To maintain all organisational administrative procedures including database and other management information systems for all aspects of the project.
  • To ensure a professional and welcoming reception for all callers to all service users both in person and over the telephone.
  • To ensure adherence to all organisational record management procedures and
  • To ensure that all clinics are adequately resourced for the smooth delivery of services.
  • To attend Admin Coordinator meetings and staff meetings when required.
  • To maintain a strict code of confidentiality in all matters relating to Bridge of Hope regarding our service users.
  • To work with all Ashton Community staff to ensure quality service delivery to all stakeholders.
  • To undertake any other appropriate duties which may be reasonably allocated

 This job description is neither restrictive nor definitive.  It is important to note that the responsibilities may change to meet the evolving needs of the services that the organisation provides.

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