RETAIL TRAINING
RETAIL TRAINING
Course Duration
- Contact Belfast Works for time table update
Course Tutor
- Elaine McIlvor
Awarding Body
- OCN Level 1 Retail Business
Contents of Course
- Understanding the range and purpose of retail businesses
- Problem solving within retail
- Understanding security in the workplace
- Explore progression opportunities in retail
- Become an effective team player
Level/Eligibility
- Level One – Basic understanding and knowledge of English Language and communication.
Progression
- Progression to level 2 courses in Retail
Employability Skills
- Customer service
- Individual and team building skills
- Problem solving techniques
- Communication skills
- Decision making skills
For further information on this course, please contact Belfast Works Project.
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